Privacy Policy

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address when you register an account or place an order.
• Payment Information: We process payments through PayPal. We do not store your full credit card details on our servers.
• Usage Data: Device type, browser, operating system, country, pages visited, and referring URLs collected by our own first-party analytics. These records use a random per-tab session identifier and do not store your IP address or link activity to your name, email, or account.
• Communications: Messages you send us through our contact form or by email.

We use collected information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website, products, and services
• Send promotional emails (only if you opt in – you can unsubscribe at any time)
• Comply with legal obligations
• Prevent fraud and enhance security

We use a small number of first-party cookies that are necessary to run the site: sign-in session and security cookies when you log in, and a security cookie if bot protection is enabled on a form. Your cart, display preferences, and any dismissed popups are stored in your browser's local storage rather than in cookies. Our own analytics uses a random session identifier in session storage that is cleared when you close the tab.

We do not use advertising, retargeting, or cross-site tracking cookies, and we do not run Google Analytics, Google Tag Manager, or social media pixels. Some pages can load third-party content (a Google Map on our contact page, and privacy-enhanced YouTube videos) that may set its own cookies; the map only loads after you click to enable it.

You can block or delete cookies and browser storage through your browser settings, although blocking essential cookies will prevent sign-in, cart, and checkout from working. For the full list of cookies and storage keys we use, see our Cookie Policy.

We may share your information with trusted third parties including:

• PayPal: For payment processing. Subject to PayPal's Privacy Policy.
• Shipping carriers: To deliver your orders (UPS, FedEx, USPS).
• Embedded content: Google Maps (only after you click to load the map on our contact page) and privacy-enhanced YouTube videos, each governed by Google's Privacy Policy.
• Cloudflare Turnstile or Google reCAPTCHA: Only used if bot protection is enabled on our forms, to verify that a submission comes from a real person.

Website analytics are collected by our own first-party system and stored with our hosting and database providers. We do not send analytics data to advertising platforms.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We implement industry-standard security measures including SSL/TLS encryption, bcrypt password hashing (12 rounds), JWT-based session tokens, CSRF origin validation, and rate limiting on all sensitive endpoints. Access to personal data is restricted by role-based access control. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information using commercially acceptable means.

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@idscctv.com.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected such information, we will delete it immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, please contact us: